Privacy policy

Information we collect

• Account and order details: name, email, phone number, delivery and billing address, and what you ordered.
• Payment information: online payments are handled by our payment partners; we receive only the result and a payment reference, never your full card number or security code.
• Technical data: cookies and similar technology that keep your cart and sign-in working and help us keep the site secure.
• Messages you send us, for example support emails.

How we use it

• to process, deliver and support your orders, and handle returns and refunds,
• to run your account and keep the site secure and prevent fraud,
• to send order updates (and offers only where you have agreed),
• to meet legal and accounting obligations.

Who we share it with

Only with those who help us serve you: courier and logistics partners (your name, address and phone to deliver), payment partners (to process payments) and service providers who host or support our systems. They may use the data only for those purposes. We do not sell your personal data. We may disclose data when the law requires it.

Cookies

We use essential cookies for your cart, region and sign-in. You can block cookies in your browser, but the cart and checkout may not work.

How long we keep it

We keep order and account data as long as needed to serve you and to meet legal, tax and accounting duties, then delete or anonymise it.

Security

Our site uses encrypted connections and access to personal data is restricted. No system is perfectly secure, so please also protect your password.

Your choices

You can ask us to access, correct or delete your personal data, or to stop marketing messages, by writing to info@dehleezpe.com. We may need to keep some data to meet legal duties.

Changes

We may update this policy; the date at the top shows the latest version.